Customer Care
After-sales Support & Service for Construction Equipment
- Strong Service Network: ACE has established a robust PAN-India service department to ensure seamless support for customers.
- Expert Team: A dedicated team of around 30 skilled engineers and technicians operates from six branches and regional offices, ensuring comprehensive service and maintenance for machines in remote areas.
- Spare Parts: Stationed at every branch office and well-equipped with essential spare parts.
- Experienced Technicians: Technicians have 5 to 10 years of hands-on experience with leading construction companies. Experts in both mechanical and electrical fields.
- In-House Training Facility: Provides training on the safe usage and maintenance of machines for engineers and operators.
- Customer Support: A dedicated toll-free number is available for prompt assistance and technical guidance.

Annual Maintenance Contracts (AMC)

- Boosts Productivity & Efficiency: Ensures smooth machine operation with minimal downtime.
- Enhances Speed & Safety: Regular maintenance prevents failures and ensures safe operations.
- Saves Time & Costs: Reduces unexpected repairs and maintenance expenses.
- Priority Support: AMC customers get immediate engineer assistance & spare parts.
- Customized Plans: Flexible AMC options tailored to machine usage and industry needs.
Preventive Maintenance Contracts (PMC)
- Expert Machine Check-up: Identifies and rectifies minor issues before they escalate.
- Free of Cost: A goodwill gesture to support customers at no extra charge.
- Extends Machine Life: Prevents breakdowns and enhances durability.
- Guidance for Better Maintenance: Expert tips to keep machines fit and operational.
- Ensures Reliability & Performance: Provides peace of mind with proactive servicing.


Onsite Training & Development

- We help our customers to train their team on site.
- We provide technical solutions for various issues related to work sites, safety audits of machines and all other things that are important to keep the machines in best condition.